Privacy Policy

Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you use or make a purchase on onhive-store.com.

PERSONAL DATA WE COLLECT

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages or products you view, the websites or search terms that directed you to our site, and information about your interaction with our site. This information is called "Device Information."

We collect this information using the following technologies:

  • "Cookies": Data files stored on your device or computer, often with a unique anonymous identifier. More information about cookies and how to disable them is available at www.allaboutcookies.org.

  • "Log Files": Track actions taken on the site and collect data such as IP address, browser type, ISP, referring and exit pages, and timestamps.

  • "Web Beacons," "Tags," and "Pixels": Electronic files used to record information about how you browse the site.

When you make or attempt to make a purchase on our site, we also collect certain personal information, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This data is called "Order Information."

When we talk about "Personal Data" in this privacy policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL DATA

We use the Order Information we collect to process orders placed through our site (including payment processing, order fulfillment, and sending invoices and order confirmations).

We also use this information to:

  • Communicate with you

  • Evaluate orders to detect potential risks or fraud

  • Send you information or advertisements about our products or services in accordance with your privacy preferences

The Device Information helps us identify potential risks and fraud (especially through your IP address) and to optimize our site (e.g., by analyzing browsing behavior and the effectiveness of our marketing campaigns).

SHARING YOUR PERSONAL DATA

We share your personal data with third parties who help us use it, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your data here: Shopify Privacy Policy.

We also use Google Analytics to better understand how our customers use the site. You can read Google’s privacy policy here: Google Privacy Policy. You can opt out of Google Analytics here: Opt-Out Google Analytics.

Finally, we may share your personal data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can learn more about targeted advertising by visiting the Network Advertising Initiative’s (NAI) educational page here: NAI Guide.

You can opt out of targeted advertising through the following links:

You can also opt out of some of these services through the Digital Advertising Alliance’s portal: Opt-Out DAA.

DO NOT TRACK

Please note that we do not alter our data collection and usage practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.

If you are a European resident, please note that we process your information in order to fulfill contracts we may have with you (for example, if you make an order through our site) or pursue our legitimate business interests described above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@onhive-store.com.

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